Odalys Vacances: a European hospitality leader relies on LHost for lost-and-found management
Odalys Vacances is one of the leading hospitality groups in France and Southern Europe. In 2025, the company manages nearly 550 properties – including residences, hotels, chalets and serviced apartments – offering more than 20,000 units and 128,000 beds, and welcoming around 2 million guests each year.
With revenue growth of 10% and an average occupancy rate of 85%, Odalys confirms its strong market position. Summer 2025 has been especially dynamic in seaside destinations, with full occupancy in locations such as Mimizan, Giens and Royan.
To further enhance its customer experience, Odalys uses LHost’s digital platform to manage forgotten items. In less than one minute, staff can generate all shipping labels and documentation, arrange pickup and track delivery to the guest. This solution streamlines administrative work, frees up time for guest service and contributes to customer satisfaction and loyalty.
With more than 1,300 employees, Odalys continues to expand in France and abroad, offering stays by the sea, in the mountains, in cities and countryside destinations.
Some Odalys properties using LHost include:
Domaine des Eucalyptus – Odalys Groupe
Odalys Cote Canal
Odalys – Résidence Le Lotus Blanc
Odalys Les Balcons d’Aurea
Odalys Résidence Isatis
Odalys City Paris Montmartre
and many others
