To request a forgotten item, just follow the procedure on this page. The procedure is very simple and fast.
In the shipping procedure we always offer an insurance policy, which is good for objects up to 500 euros in value.
If you have to send objects with a greater value contact us directly via email:firstname.lastname@example.org and our shipping service will organize an expedition and insurance specifically for you.
As far as the EU is concerned, everything except materials declared dangerous such as explosives, flammable liquids, etc. Outside the EU, regulations vary from country to country. In the system you will already find pre-set cases of products approved by country, if something does not appear in the list you will indicate it to us and we will verify the feasibility and carry out the customs procedures.
The following items cannot be shipped: